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Contact Us

The Fund office is located at 2350 East 170th Street, P.O. Box 708, Lansing, Illinois, 60438.

The Fund office hours are 8:00 a.m. – 4:30 p.m., Monday through Friday.

The office phone number is (708) 474-9902
The Toll-Free phone number is (800) 232-8029
The office fax number is (708) 474-9982

The Fund office is closed on the weekends and major holidays.

If you plan to come in for any reason, we ask you to call, so we can have your records available, when you arrive. In that way, we can serve you more efficiently.

For the safety of the Mid-America Funds’ office staff and our members, please be advised that effective Monday, March 16, 2020, the Mid-America Fund Office located at 2350 E. 170th Street, Lansing, IL 60438 will not be taking personal appointments until further notice. If you are in the process of retiring or you are retired or you are an employer, then applications or other forms and/or checks can be picked up or dropped off in the lobby located at the front entrance facing 170th Street. We are still conducting otherwise normal business. You can continue to call, fax or email us as usual. We are sorry for any inconvenience this causes you.

Staff

Administrator

Paul E. Flasch

Email Address:paulflasch@iwmidamerica.com

Administrative Assistant

Mary Burris

Email Address:maryburris@iwmidamerica.com

Contribution Accounting Department

Kelly Williamson - Contribution Accounting Supervisor
Rachael Tripamer - Contribution Accounting Clerk
Ana Reyes - Contribution Accounting Clerk

General Email Address:contributions@iwmidamerica.com

Delinquency Department

Spirit Monahan - Delinquent Account Coordinator
Kelly Flynn - Delinquency Clerk

General Email Address:delinquency@iwmidamerica.com

Pension/SMA Department

Laurel L. Gillund, CEBS - Senior Pension Processor / Controller
Emily M. Ferree - Senior Pension Processor
Bridgette Elliott - Pension Processor

General Email Address:pension@iwmidamerica.com

Receptionist

Joseph P. Burke - Receptionist / IT Coordinator

Email Address:josephpburke@iwmidamerica.com

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