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SMA Announcements

April 2016 SMA Plan Changes

John Hancock Retirement Plan Services Information

John Hancock

We are pleased to announce that John Hancock is now the service provider for your retirement account. You will have access to the same services and investments as you have in the past.

Please review the account access information below as there has been a change to the Web site address and phone number to access your new recordkeeper.

Accessing Your Account

ON THE WEB

Web site address
mylife.jhrps.com
  • Access your account with your User ID and Password
  • If you have never accessed your account online, you will need your Social Security number (SSN) and your birth date to begin the registration process

ON THE PHONE

Phone number: (800) 294-3575
  • Automated telephone system with 24-hour access
  • Representatives available Monday through Friday, 8 a.m. to 10 p.m. Eastern time on New York Stock Exchange business days.

  • You’ll need your SSN and your birthdate to begin the registration process. You’ll be required to establish your PIN the first time you call.

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