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SMA Announcements

You should have already heard about the plan change regarding the SMA Fund effective May 1, 2020.

Click here to view the announcement about the May 2020 SMA change

Effective April 2016 John Hancock is now the service provider for your retirement account. You will have access to the same services and investments as you have in the past.

Please review the account access information below as there has been a change to the Web site address and phone number to access your new recordkeeper.

Accessing Your Account


Web site address
  • Access your account with your User ID and Password
  • If you have never accessed your account online, you will need your Social Security number (SSN) and your birth date to begin the registration process


Phone number: (800) 294-3575
  • Automated telephone system with 24-hour access
  • Representatives available Monday through Friday, 8 a.m. to 10 p.m. Eastern time on New York Stock Exchange business days.

  • You’ll need your SSN and your birthdate to begin the registration process. You’ll be required to establish your PIN the first time you call.

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